Home > Business Technology, Strategy > Is it a technical problem? Or is it a human problem?

Is it a technical problem? Or is it a human problem?

Eric Ries, entrepreneur-in-residence at Harvard Business School, explains how to find the human causes of technical problems. He suggest using the five why’s to go beyond what seems like the root cause. He also suggests making incremental investments at all five levels that avoid all or nothing investments.

Very powerful.

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