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Archive for the ‘About BTP’ Category

About Business Technology Partner

Michael Wilson is Managing Consulting Partner at Fusion Labs. Dedicated to understanding and applying all things digital.

Experience includes:

  • 5 years as nonprofit Metro executive in Houston, Texas
  • 20 years as nonprofit regional executive covering the Northeast
  • 10 years as corporate CIO and Chief Customer Officer

Services include:

You can reach him by email at michael.w.wilson@outlook.com

Social Media: Twitter | LinkedIn | Facebook | Blog

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Categories: About BTP

Author – The Digital Nonprofit: A Manifesto

Advisor Services

March 15, 2013 5 comments

Advisor services are either short term or  longer term engagements to focus on a specific area of specialty. They are provided one on one to executives. They can be by phone, video or on site.

Areas to consider:

  • Career planning
  • Navigating the Social Media world
  • Business Technology
  • Strategic planning
  • Talent development
  • Succession planning

All advisor engagements are custom designed to meet your challenges and create the action you want to take. Services can also include follow up and change management components to ensure success.

If you are not 100% satisfied with the advisory services, you pay nothing.

Other services include:

Categories: About BTP, Advisor

Speaking Engagements

Speaking engagements are usually short conversations with small to large groups. With over 35 years of speaking experience, Michael Wilson will, simply and with impact, engage your audience to take action. Some recent topics have been:

  • Constituent engagement metrics and how to move the needle
  • Social media and how to catapult engagement to reach your mission
  • What is an effective mobile strategy and why does it make a difference?
  • What does Consumerization of IT mean to the nonprofit C-Suite?
  • Organization wide alignment around the constituent experience
  • Why more nonprofits are getting bigger, faster and what you need to know about ROI
  • Are you ready to be a digital nonprofit?
  • Do you need a Chief Constituent Officer? Will it make a difference in our new digital world?
  • And many more ….

All speaking engagements are custom designed to meet your challenges and create the action you want the audience to take.

If you are not 100% satisfied with the conversation, you pay nothing.

Other services include:

Conferences and Seminars

February 1, 2013 4 comments

Conferences and Seminars are usually longer conversations with small to large groups. Conferences include 4 hour, full day and multi-day versions. With over 35 years of speaking experience, Michael Wilson will, simply and with impact, engage your audience to take action. Some recent topics have been:

  • Constituent Experience Competencies for Nonprofits
    • Competency #1 – Define the Stages of Experience to Gain Alignment around Constituent experience
    • Competency #2 – Develop Experience Based Constituent Listening and Feedback
    • Competency #3 – United (Cross-Silo) Experience Reliability and Accountability
    • Competency #4 – Manage Constituents as Assets – Prove the ROI between Experience and Growth
    • Competency #5– Create a “One Organization” Constituent Experience Culture
  • Board, Committee and Staff Retreat Facilitation
  • Why more nonprofits are getting bigger, faster and what you need to know about ROI
  • Constituent engagement metrics and how to move the needle
  • Social media and how to catapult engagement to reach your mission
  • What is an effective mobile strategy and why does it make a difference?
  • What does Consumerization of IT mean to the nonprofit C-Suite?
  • Are you ready to be a digital nonprofit?
  • And many more ….

All conference engagements are custom designed to meet your challenges and create the action you want the audience to take. Services also include follow up and change management components to ensure success.

If you are not 100% satisfied with the conference, you pay nothing.

Other services include:

Consulting Services

January 3, 2013 5 comments

Consulting services are usually longer term engagements to focus on a specific area of specialty. Engagements usually look at a challenge, assess the current state, formulate a desired future state, conduct a gap analysis and create an actionable road-map. Some recent engagements have been:

  • Constituent Experience Assessment
    • Define the Stages of Experience to Gain Alignment around Constituent experience
    • Develop Experience Based Constituent Listening and Feedback
    • United (Cross-Silo) Experience Reliability and Accountability
    • Manage Constituents as Assets – Prove the ROI between Experience and Growth
    • Create a “One Organization” Constituent Experience Culture
  • Talent/High Performer Assessment
    • Hiring and recruiting
    • On boarding
    • Ongoing development and training
    • Outplacement
    • 360 Assessments
    • Online Surveys
  • Development (Fundraising) Assessment
    • Major Gifts
    • Planned Giving (Charitable Estate Planning)
    • Direct Response
    • Special Events
    • Cause Marketing
    • Memorial Giving
    • Employee Campaigns
    • Capital Campaign (Feasibility studies and implementations)
  • Chapter/Affiliate Relations Consultation
    • Mergers
    • Shared Services
    • Consolidation
    • Centralization
  • ROI Assessment and Road-map
  • Business Technology
    • Consumerization of IT readiness
  • Governance and Oversight
    • Board of Directors
    • C-Suite
    • Technology
    • Mission Delivery
  • Digital Strategy Assessment
    • Mobile
    • Social
    • Web
    • Video
  • Strategic Planning and Delivery
    • Mission Delivery
    • Development

All consulting engagements are custom designed to meet your challenges and create the action you want the organization to take. Services also include follow up and change management components to ensure success.

If you are not 100% satisfied with the consulting, you pay nothing.

Other services include:

Professional Services

January 1, 2013 5 comments

Through Fusion Labs, we offer a complete range of Professional Services, in conjunction with consulting services or as standalone implementations.

  •     Advanced Infrastructure
  •     Amazon Web Services
  •     Apple
  •     Business Intelligence
  •     CFO Advisory
  •     Cloud
  •     CRM (Salesforce, Microsoft and Blackbaud)
  •     Custom Development
  •     Financial Services
  •     Healthcare
  •     Microsoft
  •     Mobility
  •     Organizational Effectiveness
  •     Portals and Collaboration
  •     Project Management
  •     Retail
  •     Sales and Marketing
  •     Salesforce.com
  •     SAP
  •     Supply Chain
  •     User Experience

Other services include:

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