Author – The Digital Nonprofit: A Manifesto

Michael Wilson is the author of the soon to be released book “The Digital Nonprofit: A Manifesto”. Here are some excerpts for your enjoyment.

• The Manifesto: Are we enabling a unified experience for the constituent?
  • Are our constituent experiences intentional?
  • Our constituents are empowered and we can’t control that
  • Are we creating heartfelt experiences?
  • Why should I invest in improving the constituent experience at my nonprofit?
• Sorry, your mission isn’t relevant anymore
  • Will you survive?
  • Is the reason for change about technology or more engagement for your mission?
• Are you ready for the journey?
  • Your passion for your mission and your constituents can turn you into a hero
  • Do you know you are a global nonprofit?
• Are you ready for a new generation of constituents?
• Is constituent experience an art or science?
• In the age of communities, how important is your nonprofit brand?
• Do you have a talented user experience team?
• Innovate for mission relevance and financial growth
• Do you have an innovators heart for your nonprofit mission?
• Your journey to change and transformation
• Constituent Experience 101 – The Basics
  • Defining the need
    • There is a reality called silos. How should we deal with it in the best interest of our constituents?

• Driving Culture Change
  • Do you touch a cord with your constituents?